FAQ

• How can I register for Phi on Onshape?

  You register through the Onshape platform following these steps. We do not store your credit card data.

• How can I request an invoice?

  Billing and invoicing is handled by the Onshape App store.

• I am currently on Phi Free plan. How can I upgrade my subscription to Phi Pro?

  It is easy and straight-forward. Visit the Onshape AppStore and select the Pro plan of your preference. Be mindful that even though Phi Pro runs within Onshape private documents, you also need an Onshape Standard or Professional Subscription to create Onshape private documents.

• What happens when my Phi Pro trial ends?

  By signing up to Phi Free, you also get instant access to all Phi Pro features without limits, free for 1 month. As soon as the one-month trial expires, your private work is still there for you to view or export, but not edit. You will not notice any change to Phi within public documents.

• To register for Phi Pro, do I need any specific Onshape subscription?

  Registering for Phi Pro enables you to work with private Onshape documents for commercial use as well. To create Onshape private documents, you also need to have an active Onshape Standard or Professional subscription.

• What happens if my Onshape Standard or Professional subscription expires before my Phi Pro subscription?

  Your Onshape account will downgrade to Free, which means you cannot edit private Onshape documents. This means that Onshape will not allow you to launch Phi within that document. If there is already a Phi tab within the private document, you will be able to access it, but your work will not be autosaved on the cloud, because writing on that document will not be allowed.

  Of course, you can use Phi in your public documents without any problem.

• What if I want to cancel my Phi Free subscription?

  You can cancel your Phi Free subscription anytime you wish, by clicking the relevant button in the App Store. Phi will no longer appear in the “Add Application” menu of your documents.